PlantBot Help Center

What should I do if the system freezes?

Method A:

1 Unplug the power adapter and leave your Plantbot until the screen turns completely black.

2 This process usually takes about 24 hours to fully drain the battery.

3 Once the screen is off, plug the power back in. Your Plantbot should restart automatically.

4 Please open the app, check the current software version, and go to Settings > Product Update to install the latest available version.



Method B:

1 Connect your product to a Windows computer using a USB data cable.

2 Download and open the Toolbox program(XCOM or YAT).

3 In the Toolbox, select the correct COM port.

4 Click Open Communication, then click RTS to restart your product.

Download XCOM(For Windows)